Automotive
Octavia Marketing has over 20 years experience with the UK Automotive Industry, working with some of the country’s top Marques.
We provide our clients full co-ordination and management of targeted marketing campaigns, administration and support while acting as a consultancy providing insight to key strategic issues.
Examples of Services Currently Provided:
Co-ordinating tactical Below The Line marketing campaigns across a Dealer Network - (including response handling, reporting, data processing, query resolution, risk analysis, fraud investigation, financial auditing)
Managing a National Helpline (and multiple e-mail accounts) for the Dealer Network.
Essential daily error identification and correction as part of New Vehicle Registration process. Including:
Customer details on clients database.
V55 Registration disputes using SMMT’s online MVRIS system.
Handling specific queries across multiple client departments concerning vital vehicle information.
Resolving database/data quality issues e.g. suppression of customer details, change of address, ownership etc.
Identification and investigation of system errors with IT department.
Departments Requiring our Services:
